Useful Information

Know aspects which may be relevant during your stay in Chile.


  • Chile is located Southwest in South America.

  • At north it borders on Peru; at east on Bolivia and Argentina; at west it is Pacific Ocean, and the South Pole is at south.

  • It is approximately 4,200 kilometres long, without considering the antarctic territory.

Currency exchange

The currency exchange offices open from monday to friday on the following schedule:

  • Morning: From 9:30 a.m. to 2:00 p.m.

  • Afternoon: From 3:30 p.m. to 5:30 p.m.

  • Banks: From 9:00 a.m. to 2:00 p.m. only.

Shopping schedules

  • Most stores have the following opening hours:
    Monday to friday: from 10:00 a.m. to 7:30 p.m.
    Saturday: from 10:00 a.m. to 1:30 p.m.

  • In big shopping centres -like Alto Las Condes or Parque Arauco in Santiago- hours are from 10:30 a.m. to 9:00 p.m. every day of the week.


  • Official currency is Chilean Peso ($ or CL$).

  • In Chile there are $1,000, $2,000, $5,000, $10,000 and $20,000 bills.

  • In all national territory there are $1, $5, $10, $50, $100 and $500 coins.

  • The currency exchange is around $500 per dollar. To know the exact change rate, visit Banco Central de Chile website, (Central Bank of Chile).


  • We recommend you to tip waiters and hair dressers with a 10% of the total bill.

  • Regarding bellboys and porters the amount is between US$1 or US$2 per suitcase.

  • It is not necessary to tip taxi drivers, unless they help you with your luggage.

Credit cards

The best known and accepted credit cards in hotels, stores and restaurants are American Express, Master Card, Diners Club and Visa.


  • Products and services have 19% tax included (VAT).

  • There are no special discounts for tourists, except in hotels where foreigners do not pay VAT.


  • Electricity in our country is of 220 volts, with cycles of 50 (Hz).

  • Plugs have 2 entries, so if you have a different one, you must buy or get an adaptor.

Emergency telephones

In case of emergency, call the following numbers from a mobile or land phone.

  • Carabineros de Chile (police): 133

  • Firemen: 132

  • Ambulance: 131

  • Carabineros de Chile from a mobile: 112


  • There are no mandatory vaccinations to travel to Chile.

  • It is recommended to renew the protection against tetanus, diphtheria, polio and hepatitis A.

  • In case of a long stay, you might also get vaccinated against hepatitis B.


  • Our time zone is UTC/GMT -3 hours.

  • Summer schedule in Chile starts on the second sunday of august and ends on the second sunday of may.